The Pallet Network (TPN) has announced the appointment of Mark Duggan to the newly created role of chief operating officer. The move marks a major investment in strengthening its leadership team as the business continues to prioritise growth and the delivery of its long term strategy.
Reporting directly to CEO Michael Conroy, Mark will oversee all aspects of operations, health and safety, and business improvement.
He will lead key special projects and transformation initiatives across the business, working closely with colleagues, members and stakeholders to support TPN’s future development, enhance operational excellence and help fast track its three year growth strategy.
Mark was previously managing director at TPN from 2015 to 2021 and has been working as a consultant with TPN for the last three months.
He brings significant pallet network experience and knowledge to the business, while his appointment adds senior leadership resource and deep network expertise, driving momentum in areas that will be critical to TPN’s future development.
This new appointment will support CEO Michael Conroy and enable him to maintain a clear focus on growth, while accelerating delivery of the wider business strategy by leveraging the strength of TPN’s mega hub and unlocking the true potential of the network.
Michael Conroy, TPN chief executive officer, said: ‘Mark’s appointment is a major commitment and investment in our team; it is a move which is testament to our growth aspirations and will help fast track our three year growth strategy. He brings significant pallet network experience and knowledge to the business, and this appointment will add senior resource and strengthen our leadership capability as we continue to move forward.
‘Mark will lead on special projects and transformation initiatives, driving momentum in areas that will be critical to our future development. Importantly, this will also provide me with greater capacity to accelerate the delivery of our overall business strategy, ensuring that we continue to deliver sustainable growth while maintaining the high standards of service, quality and performance that our members and customers expect.’
Mark Duggan, TPN chief operating officer, said: ‘I am very pleased to take on the role of COO and to continue working closely with Michael, the wider leadership team and all TPN partners. My role will focus on operational excellence and TPN’s aspiration to be a leader in digitalisation and a technology business that delivers palletised freight.
‘Our unique trailer to trailer model, operating at scale at the TPN mega hub, is a USP and competitive advantage, and I will ensure we continue to use that strength to support the network, drive excellence and accelerate the delivery of TPN’s growth strategy.’