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Quadient expands UK open locker network with two new host partners giving access to more than 1,000 sites

Quadient expands UK open locker network with two new host partners giving access to more than 1,000 sites

by admintn | Apr 14, 2023 | Blog

APCOA and Rontec represent transport and retail industry sites spanning the length and breadth of the UK Quadient (Euronext Paris: QDT), a leader in helping businesses create meaningful customer connections through digital and physical channels, today announced that...
How Can Marketeers Address ‘Loyalty Destroying’ Home Delivery Experiences

How Can Marketeers Address ‘Loyalty Destroying’ Home Delivery Experiences

by admintn | Apr 12, 2023 | Blog

Kitty Poole, Chief Marketing Officer at Doddle looks at the marketing considerations around the delivery experience and how offering the right set of delivery options can drive up Net Promoter Score, average order value and conversion rate for merchants.  Home...
Evri delivers the best customer service in the courier industry, new study finds

Evri delivers the best customer service in the courier industry, new study finds

by admintn | Apr 12, 2023 | Blog

As 80% of the UK shop online, deliveries have become a frequent part of many people’s daily lives. However, customers are sometimes, unfortunately, facing issues related to missing parcels or incorrect items received.   SaaSGenius.com has tested the customer...
Will other retailers follow Tesco in asking suppliers to chip in to their e-commerce fulfilment costs?

Will other retailers follow Tesco in asking suppliers to chip in to their e-commerce fulfilment costs?

by admintn | Apr 12, 2023 | Blog

The home delivery expert ParcelHero fears Tesco’s ‘request’ that its suppliers contribute towards e-commerce costs will be the thin end of the wedge. If other retailers copy the move, it will ultimately be consumers who pay more (again!). Last month’s shock ‘request’...
Driver Mental Health Hit By Soaring Cost Pressures, Research Reveals

Driver Mental Health Hit By Soaring Cost Pressures, Research Reveals

by admintn | Mar 24, 2023 | Blog

More than three quarters (76 per cent) of fleet operators believe that work pressures facing drivers are intensifying in the wake of the ‘cost of business’ crisis. A similar number (75 per cent) also believe the cost-of-living crisis is negatively impacting their...
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